Support
We're here to help, every step of the way.
From installation to your first GST filing — reach us by phone, chat or email, or browse the help center below.
Sales enquiries: sales@sorathsoftware.com
Help center
Browse by topic
Installation & Activation
Setting up the desktop app and activating your licence key
Data Migration
Moving your ledgers, items and balances from Tally or Excel
GST Filing & E-Invoice
IRN, E-Way Bill, GSTR-1/3B and portal errors
Local ⇄ Cloud Sync
Troubleshooting sync between desktop, web and mobile
Licensing & Renewal
AMC renewal, adding users or companies, plan upgrades
Payroll & Reports
Salary processing, payslips and report exports
Training Videos
Short walkthroughs covering billing, GST filing, stock and payroll — new videos added with every release.
User Manual
The complete reference PDF — every module, every screen, every report explained.
Remote support
Let our team fix it live on your screen.
For issues that are hard to explain over the phone, our support team can connect to your desktop directly and sort it out with you watching.
1
Download and run the remote support tool
2
Share the session code with our support agent on call
3
We take it from there — you stay in control the whole time
Still stuck?